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Always available, without extra staff

AI WhatsApp chatbot for your
business.

Let customers and leads chat directly on WhatsApp. Answer questions, qualify leads and trigger follow-up without extra staff.

Want to automate calls too? See our AI answering service. Prefer a website widget? Try our AI chat widget.

Customer logos: Fraai Tandartsen, Franky's Bowling, Bison Bowling Maarssen, PHP Tandartsen, Circle Fit, MyAirostar, Pullpy, Curabrand, Werkende, Thunderbuns

30+ teamssave hours every week by missing fewer calls

Voicelabs AI WhatsApp chatbot

Save up to 20 hours per week

Already integrated with

MewsDynamics 365HubSpotPipedriveSalesforceZohoFormitableGuestplanMICE
MewsDynamics 365HubSpotPipedriveSalesforceZohoFormitableGuestplanMICE

Use cases for WhatsApp

Choose a flow that fits your goal and let the AI handle the conversation.

WhatsApp customer support

Answer questions, provide updates and resolve issues without waiting times.

  • Status updates
  • Opening hours
  • Frequently asked questions

Lead generation via WhatsApp

Qualify leads and schedule intro calls via a short conversation.

  • Lead capture
  • Intro call requests
  • Collect contact details

Appointment management

Confirm appointments, send reminders and let customers reschedule easily.

  • Confirm
  • Remind
  • Reschedule or cancel
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How does an AI WhatsApp chatbot work?

From WhatsApp message to answer in seconds.

Customers send a WhatsApp message

Incoming question

100%

Your AI WhatsApp chatbot responds

Helps based on your website, FAQ and flows.

84%

Resolved by AI

16%

Handed over to your team

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Virtual colleague 2
Virtual colleague 3
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How an AI WhatsApp chatbot works
for your business

Live within a day. No developers needed and immediate value from every conversation.

01
AI WhatsApp configuration dashboard

An AI WhatsApp chatbot in 15 minutes

Use our platform to create an AI WhatsApp chatbot that fits your business.

  • Automatically analyses your website and company info
  • A trained chatbot tailored to you
02
Connect WhatsApp Business

Connect your WhatsApp Business

Use your existing number or let us set up the WhatsApp Business connection.

  • Use your existing number
  • Switch on whenever it suits you
03
Conversation dashboard and analytics

Every conversation in your dashboard

Go live and manage everything from a clear dashboard.

  • Receive conversation notes straight to your inbox
  • Optimise the AI based on real conversations

Choose how you want to use Robin.

Start self-serve for a simple AI phone assistant, or let us set up Robin with extra channels, integrations and stronger follow-up.

Save up to 20%

Robin self-serve

Test and manage Robin yourself in the dashboard. Live in a day.

99/month
Test it yourself

What you get:

  • 1 AI phone assistant answering 24/7
  • 500 call minutes/mo, then €0.30/minExtra minutes above your bundle are charged at €0.30 per minute.
  • Phone number included
  • Trained on your website and FAQ
  • Forwarding to 1 fixed destination
  • Dashboard with transcripts and summaries
  • Self-managed, standard support
Most chosen

Robin Plus

Set up, tested and taken live by us. You watch along, we handle it.

from399/month
Book an intro call

Everything in self-serve, plus:

  • Full setup, test phase and go-live by us
  • 1,000 call minutes included, bundle scales with youExtra minutes above your bundle are charged at €0.25 per minute.
  • WhatsApp and website chat added: one AI customer serviceWhatsApp runs on your own WhatsApp Business account. Answering messages is free; any Meta template fees are billed by Meta directly.
  • Integration with your calendar, CRM or email
  • Smart call forwarding on your rules
  • Up to 10 languages, voice and tone of voice tuned
  • 2 hours of optimization included every month

Robin custom

For multiple locations, high volumes or complex processes.

On request
Book an intro call

Everything in Plus, plus:

  • Custom call volume and SLA
  • Multiple numbers, locations or teams
  • Complex integrations: booking systems, ERP or your own software
  • Outbound and follow-up workflows
  • Active management and priority support

AI WhatsApp chatbot that delivers value immediately

From first message to follow-up. The chatbot listens, understands and triggers actions without your team having to read along.

Smart handover

Set rules to hand conversations over to live chat, phone or a call-back request.

AI Assistenten

Always available

The chatbot helps customers 24/7 and hands over when your team is available.

Knows your business

Use your website, FAQ and scripts to provide the right answer instantly.

WhatsApp pattern
WhatsApp

Two-way WhatsApp conversations

Let the AI handle and follow up on WhatsApp conversations. Customer replies are picked up automatically.

Need phone support too?

Combine WhatsApp with our AI phone service for full availability.

View AI phone service

Need web chat too?

Add an AI chat widget for visitors who prefer to chat on your website.

View AI chat widget

Frequently asked questions

Answers to the most common questions about the AI WhatsApp chatbot.

An AI WhatsApp chatbot is a smart assistant that handles incoming WhatsApp messages, answers questions and triggers actions such as lead capture or support follow-up.

Yes. Customers send messages and the AI replies instantly. You can also send follow-ups and continue the conversation within WhatsApp.

Yes. We connect your WhatsApp Business number and provide a secure, reliable connection.

Yes. You set rules for handover to live chat, phone or a call-back request.

Usually within a day. We connect your number, train the AI and test the flows together.

Yes. Data is stored encrypted within the EU and you control retention and access.

We send summaries via email or webhook and connect to your CRM or calendar.

We offer packages based on volume and use case. Book an intro call for the best fit.