AI phone assistant for estate agents
Be reachable 24/7.
30+ teamssave hours every week by missing fewer calls
Save up to 20 hours per week
"With Voicelabs we are available 24/7 for patients. Urgent calls are transferred immediately and appointment requests arrive as a clear summary."
Curious?
Try Robin now, 24/7.
Daily challenges facing your estate agency
Viewings, sales calls and valuations – but the phone keeps ringing.
Missed viewings = missed opportunities
Every unanswered call is a potential buyer who rings your competitor.
Repeating the same questions wastes time
Asking price, square footage, location, viewing – explaining ten times a day.
Viewers who don't turn up
No confirmations, no reminders, so you waste time on no-shows.
Evening and weekend calls
Buyers call outside office hours, but you want a personal life too.
Your AI reception for estate agents
in just a few steps
You decide which properties, viewing times and routing are important. Our AI handles incoming enquiries so you can focus on sales and viewings.
Configure your estate agent assistant
Upload your property listings, agency details and FAQs so callers get the right information immediately.
- Add property data, viewing times and frequently asked questions
- Test the assistant directly with a trial call before going live
Connect your business number and routing
Use your existing number and set when the AI answers, transfers or leaves a message.
- Route viewing requests and purchase enquiries to the right agent
- Determine when the assistant answers (outside office hours, during viewings, always)
Go live and manage everything from one dashboard
All calls, contact requests and summaries are clearly displayed for quick follow-up.
- View transcripts and summaries of viewing requests
- Add new properties or services directly to the knowledge base
Start today with your AI phone assistant
Choose the plan that fits your call volume today and scale as demand grows.
Starter
Never miss an important call.
Included channels
What you get:
- Free number directly linked to your assistant
- 300 call minutes per month
- $0.29 per extra minute
- Up to 2 concurrent calls
- Summary + transcript to your inbox
- Email notifications
- Call transfer
- WhatsApp messages
- Document training
Growth
Scale your availability without extra workload.
Included channels
Everything in Starter, plus:
- 1000 call minutes per month
- $0.19 per extra minute
- Up to 5 concurrent calls
- 1 forwarding destination
- Up to 3 smart action links per agent
- 50 SMS messages
- 2 languages (EN/NL)
- Chat widget for your website
- Train on documents and web pages
Business
Built for high call volumes and multi-channel flows.
Included channels
Everything in Growth, plus:
- 3000 call minutes included
- Up to 20 concurrent calls
- Up to 10 smart action links per agent
- 10 forwarding destinations
- Automate inbound WhatsApp conversations
- 300 SMS & WhatsApp messages
- 10 languages available
- Priority support
- Custom CRM integrations
All plans include:
Need something custom?
Our engineers build integrations and automations for your specific setup.
Everything you need, built-in
Configure your AI reception as you wish. Schedule viewings, answer questions about properties, transfer calls—no technical knowledge required.
Forward calls when needed
Serious buyer with urgent question? Your assistant connects directly to you or a colleague. You decide which leads get priority.
Works when you want
Active during viewings, after office hours, or always. Set your schedule so you never miss a potential buyer.
Knows your business
Add property details, prices and neighbourhood information. Interested parties get immediate answers about features, energy ratings or service charges.
Automatic WhatsApp and SMS messages
Your assistant automatically sends a WhatsApp with property brochure, viewing confirmation, or directions to the property.
Your own smart phone assistant
that converts every opportunity
Our AI sounds like an experienced receptionist, schedules viewings, qualifies serious buyers and forwards enquiries – whilst you focus on sales.
24/7 availability
We take viewing requests even in the evenings and at weekends.
Intake & qualification
Collect budget information, requirements and urgency – so you know who is serious.
Structured leads
Every call is summarised and sent directly to your email with all information.
Consistent answers
Asking price, floor area, neighbourhood information – always communicated correctly.
Smart call transfer
Complex questions or sales opportunities? Transfer directly to you or your team.
Human-like experience
Natural voice, understands context and responds empathetically to questions.
Intake without interruptions, leads ready for you
Let the AI schedule viewings and handle intake whilst you focus on sales, negotiations and valuations.
Viewing requests
- Collects budget information, availability and preferences of viewers
- Answers questions about asking price, square footage, neighbourhood and features
- Leaves structured contact request with all details
- Transfers urgent buyers directly to you or your team
General enquiries & intake
- Answers questions about listings, sales process and open houses
- Collects complete contact details and buyer motivation
- Pre-screens serious interest and budget
- Sends structured summaries directly to your email
Frequently asked questions
Everything you need to know about an AI phone assistant for estate agents.