Always reachable for buyers and sellers

AI phone assistant for estate agents
Be reachable 24/7.

Our assistant answers every call, answers questions about listings, captures viewing requests, and qualifies buyers so you can focus on closing deals.
Customer logos: Fraai Tandartsen, Franky's Bowling, Bison Bowling Maarssen, PHP Tandartsen, Circle Fit, MyAirostar, Pullpy, Curabrand, Werkende, Thunderbuns

30+ teamssave hours every week by missing fewer calls

AI phone assistant for estate agents

Save up to 20 hours per week

Fraai Tandartsen

"With Voicelabs we are available 24/7 for patients. Urgent calls are transferred immediately and appointment requests arrive as a clear summary."

Fraai Tandartsen, Rotterdam

Curious?

Try Robin now, 24/7.

Enter your number for a quick test call with Robin.

Daily challenges facing your estate agency

Viewings, sales calls and valuations – but the phone keeps ringing.

Missed viewings = missed opportunities

Every unanswered call is a potential buyer who rings your competitor.

Repeating the same questions wastes time

Asking price, square footage, location, viewing – explaining ten times a day.

Viewers who don't turn up

No confirmations, no reminders, so you waste time on no-shows.

Evening and weekend calls

Buyers call outside office hours, but you want a personal life too.

Virtual colleague 1
Virtual colleague 2
Virtual colleague 3
Virtual colleague 4

Your AI reception for estate agents
in just a few steps

You decide which properties, viewing times and routing are important. Our AI handles incoming enquiries so you can focus on sales and viewings.

01
Estate agent configures AI assistant

Configure your estate agent assistant

Upload your property listings, agency details and FAQs so callers get the right information immediately.

  • Add property data, viewing times and frequently asked questions
  • Test the assistant directly with a trial call before going live
02
Telephony routing for estate agents

Connect your business number and routing

Use your existing number and set when the AI answers, transfers or leaves a message.

  • Route viewing requests and purchase enquiries to the right agent
  • Determine when the assistant answers (outside office hours, during viewings, always)
03
Dashboard with estate agent calls

Go live and manage everything from one dashboard

All calls, contact requests and summaries are clearly displayed for quick follow-up.

  • View transcripts and summaries of viewing requests
  • Add new properties or services directly to the knowledge base
Proven in real teams

Robin already supports teams every day

Not as a demo, but in teams where every missed call can cost revenue, service or planning time. Robin absorbs peak moments and recurring questions without slowing your team down.

The Fraai Tandartsen practice in Rotterdam
Fraai Tandartsen logo
  • 40+ hours of front-desk work per week taken off the team

  • 1,000+ appointments booked automatically with confirmations and reminders, even by a call from Robin

This leading dental practice in Rotterdam never leaves a call unanswered. Robin picks up every conversation and books appointments straight into the practice calendar.

Members at the Circle Fit self-service kiosk
Circle Fit logo
  • 4,500+ customer questions handled of which 99% fully autonomously

  • 100% of calls answered day, night and weekend

Members of every Circle Fit club get an instant answer, day and night. Thanks to a custom integration with the member administration system, Robin resolves questions without involving the team.

Modern treatment room of the dental practice
PHP Tandartsen logo
  • Reachable 24/7 for patients

  • No more missed calls in the evening, at night and on weekends

PHP Tandartsen uses Robin mainly outside opening hours. Patients get helped instantly in the evening and on weekends, and the front desk starts the day with clear summaries.

The bowling lanes and bar at Franky's Bowling in Leiderdorp
Franky's Bowling logo
  • Reservations 24/7 by phone, WhatsApp and chat widget

  • More than half of all calls come in outside office hours and now simply get answered

On peak evenings Franky's team is on the floor while Robin answers the phone. Guests instantly hear which lanes are free and book right away. No more missed reservations.

Pullpy product bottle
Pullpy logo
  • Product questions answered instantly based on their own product data

  • Complex cases handed to the team with full context

Pullpy customers get instant answers to product questions, straight from their own product data. Complex cases go to the team with full context.

Trustpilot reviews
We approached Voicelabs to automate as much of our customer service as possible. The custom integration with our administration package was delivered very quickly.
Circle Fit

Choose how you want to use Robin.

Start self-serve for a simple AI phone assistant, or let us set up Robin with extra channels, integrations and stronger follow-up.

Save up to 20%

Robin self-serve

Test and manage Robin yourself in the dashboard. Live in a day.

199/month
Test it yourself

What you get:

  • 1 AI phone assistant answering 24/7
  • Premium natural voicesChoose from multiple natural, professional voices to match your business. In daily use with our customers and validated in practice: many callers do not notice they are talking to an AI assistant.
  • 500 call minutes/mo, then €0.30/minExtra minutes above your bundle are charged at €0.30 per minute.
  • Number to forward your calls toYou keep your own business number. We give you a number to forward it to, and from that moment Robin answers your calls.
  • Trained on your website and FAQ
  • Forwarding to 1 fixed destinationSet one fixed destination, for example your own mobile number, and decide yourself when Robin transfers a call to you.
  • Dashboard with transcripts and summaries
  • Self-managed, standard support
Most chosen

Robin Plus

Set up, tested and taken live by us. You watch along, we handle it.

from399/month
Book an intro call

Everything in self-serve, plus:

  • Full setup, test phase and go-live by us
  • 1,000 call minutes included, bundle scales with youExtra minutes above your bundle are charged at €0.25 per minute.
  • WhatsApp and website chat added: one AI customer serviceWhatsApp runs on your own WhatsApp Business account. Answering messages is free; any Meta template fees are billed by Meta directly.
  • Integration with your calendar, CRM or email
  • Smart forwarding to 5 destinations, on your rules
  • Up to 10 languages, voice and tone of voice tuned
  • 2 hours of optimization included every month

Robin custom

For multiple locations, high volumes or complex processes.

On request
Book an intro call

Everything in Plus, plus:

  • Custom call volume and SLA
  • Multiple numbers, forwarding destinations, locations or teams
  • Complex integrations: booking systems, ERP or your own software
  • Outbound and follow-up workflows
  • Active management and priority support

Everything you need, built-in

Configure your AI reception as you wish. Schedule viewings, answer questions about properties, transfer calls—no technical knowledge required.

Forward calls when needed

Serious buyer with urgent question? Your assistant connects directly to you or a colleague. You decide which leads get priority.

Works when you want

Active during viewings, after office hours, or always. Set your schedule so you never miss a potential buyer.

Knows your business

Add property details, prices and neighbourhood information. Interested parties get immediate answers about features, energy ratings or service charges.

WhatsApp pattern
WhatsApp

Automatic WhatsApp and SMS messages

Your assistant automatically sends a WhatsApp with property brochure, viewing confirmation, or directions to the property.

Your own smart phone assistant
that converts every opportunity

Our AI sounds like an experienced receptionist, schedules viewings, qualifies serious buyers and forwards enquiries – whilst you focus on sales.

24/7 availability

We take viewing requests even in the evenings and at weekends.

Intake & qualification

Collect budget information, requirements and urgency – so you know who is serious.

Structured leads

Every call is summarised and sent directly to your email with all information.

Consistent answers

Asking price, floor area, neighbourhood information – always communicated correctly.

Smart call transfer

Complex questions or sales opportunities? Transfer directly to you or your team.

Human-like experience

Natural voice, understands context and responds empathetically to questions.

Intake without interruptions, leads ready for you

Let the AI schedule viewings and handle intake whilst you focus on sales, negotiations and valuations.

Estate agent answers questions with AI

Viewing requests

  • Collects budget information, availability and preferences of viewers
  • Answers questions about asking price, square footage, neighbourhood and features
  • Leaves structured contact request with all details
  • Transfers urgent buyers directly to you or your team
Estate agent dashboard with leads

General enquiries & intake

  • Answers questions about listings, sales process and open houses
  • Collects complete contact details and buyer motivation
  • Pre-screens serious interest and budget
  • Sends structured summaries directly to your email

Frequently asked questions

Everything you need to know about an AI phone assistant for estate agents.

The AI collects all information (preferred times, contact details, budget) and sends it directly to you. You can then confirm the appointment yourself. For automatic diary integration, we can provide bespoke solutions where the AI can directly reserve time slots.
You upload property details (address, asking price, sq ft, features) to the platform. The AI then answers questions about your listings based on that data. You can do this manually or – if preferred – integrate with your estate agency software. By default, we work with simple uploads that you manage yourself.
The assistant indicates that this is a good question and offers to leave a contact request or transfer the call. You then receive a structured summary of the conversation with the question, so you or a colleague can quickly call back.
Yes. All conversations and data are stored on servers within the EU, in line with GDPR guidelines. You determine which data is collected and how long it is retained. Clients can view or have their data deleted upon request.
Absolutely. You set up routing based on property type, region or urgency. For example: viewings for London go to agent A, purchase enquiries for Manchester to agent B. Additionally, you can set the AI to always try to help first before transferring.
Many offices go live within a few days. You upload property data, set routing and opening hours, and test the assistant with a trial call. Then you connect your phone number and you're ready. For more complex integrations (e.g. diary integration), it may take slightly longer.
You get 60 free call minutes to test. After that, you only pay for the minutes you use, with no fixed monthly costs. If you need more bespoke features (e.g. integration with estate agency software), we can create a custom package.
By default, the AI collects all details and sends a summary to your email. For WhatsApp integration (confirmations, links, reminders), we can provide bespoke solutions, often integrated with your existing systems.
Yes. You can forward your existing business number to our AI, or obtain a new number through us. We support all common telephone providers in the UK. No extra hardware needed – everything works via the cloud.
Certainly. You choose from different voices (male/female, different styles) and set the tone that suits your agency. Whether you want to sound formal, friendly or direct – the AI adapts.